At Craftan, every piece is carefully packed and shipped from Islamabad, Pakistan to destinations nationwide and worldwide.
All orders are processed within 3–5 business days. As each item is handmade and fragile, we take special care in packaging to ensure it reaches you safely.
Within Pakistan: Estimated delivery time is 3–7 business days after dispatch.
International Orders: Estimated delivery time is 10–21 business days, depending on destination and customs clearance.
Shipping costs are calculated at checkout based on your order value, location, and delivery option selected.
We work with trusted local and international courier partners to ensure your order is delivered safely and on time.
Craftan is not responsible for delays caused by courier services or customs clearance. However, we will gladly assist you in tracking your package and resolving any delivery issues where possible.
For international orders, please note that import duties or taxes may apply, and these are the responsibility of the customer.
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Shop 10, Sheikh's Mall 3, Sector H, Bahria Enclave, Islamabad, Pakistan.
Whatsapp : +92 339 111 3 666
Email: support@craftan.net